Frequently Asked Questions

How many guests can your event venue host at one time?

Our intimate indoor space is 2400 sq. ft. The number of guests that we can host varies based on the setup (i.e. head table, dance floor, DJ, dessert table, podium, etc.). Indoors, we can comfortably accommodate 150 guests, ensuring a spacious and enjoyable experience for everyone. While we can host up to 200 guests if needed (with long tables), we prioritize comfort and recommend keeping the guest count within 150 for the best experience.

Our patio can accommodate an additional 80 guests at round tables under the tent (available during peak season). A garden ceremony can accommodate up to 200 guests (theater style).

Are we allowed to bring our own food/catering?

The Hidden Gem offers full in-house banquet services. Outside food and drinks are not permitted. If we are unable to accommodate a custom menu request (typically authentic cultural cuisines), we partner with a licensed 3rd party vendor who can offer the requested menu request (when possible). Guests can schedule a consultation with that vendor before making a final decision to book with us. Additional fees may apply. A full estimate will be agreed upon before moving forward with the booking process. Please contact us to create a customized menu to meet your needs OR take a look at our Full Catering Menu on the Services Page for our pre-set menu options. We offer both on-site and off-site catering!

Can we bring our own alcohol?

We are a liquor licensed event venue and cannot permit outside alcohol on our property at any time -including the parking lot. Failure for clients or their guests to comply will result in the alcohol being confiscated, immediate loss of the client's damage deposit or a fine. If necessary, guests may be asked to leave. No exceptions.

How much does it cost to host an event at your venue?

Please visit our services page for more information regarding our pricing and services. Once you have an idea of which services you might be interested in, we can provide an estimate for you in writing! Please note that we only offer estimates in writing. We do not offer verbal estimates over the phone or during tours. Please email info@thehiddengemvenue.com for more information.

Do you have regular office hours?

Meetings and tours are a top priority, but due to scheduled events (including setup and cleanup), we are often unable to accommodate walk-ins. We ask that guests contact us to schedule a time to come in. This ensures that we have staff available to serve you. We are open by appointment only and can be reached by emailing info@thehiddengemvenue.com or by calling us at (517) 699-5595 at any time. Please note that emails do receive a faster response time.

Can we smoke at all or use recreational drugs in any form?

Both the indoor and outdoor areas of our venue are licensed eating areas regulated by the Ingham County Health Department. Neither smoking nor vaping are permitted in those areas. We permit limited cigarette use outdoors in the far-right corner of our property where a cigarette disposal is present. We do NOT permit use of any recreational drugs in any form on our property. Failure to comply will result in the immediate loss of the client's damage deposit and/or fines.

What is the booking process?

A non-refundable retainer and signed contract are required to book a date. This retainer is non-refundable because it holds the date of interest, making it impossible for anyone else to book the date. We do NOT hold dates without a contract and retainer. The amount of the retainer is determined by the date requested. We accept most forms of payment including a virtual option. However, checks are most preferred. Credit Card payments require an additional fee.

Can we bring in our own DJ, Florist, or Decorations?

Yes! We require speaking with all vendors before arrival to ensure policies are followed and sufficient setup/cleanup time is allotted. Decorations cannot damage walls, floors, or ceilings, and we don't allow open flames, confetti (including confetti balloons), or fake flower petals outdoors. Any damage or excessive mess will result in the loss of the damage deposit and/or fines.